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FAQs

Are the courses CPD accredited?

Yes, all our courses has been assessed and awarded a CPD accreditation by the CPD standards office.

Are the courses ideal for refresher training, induction or to improve your knowledge?

Yes, all the courses will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge aiding your current skillset.

Can I retake the course to improve my grade?

Yes, the courses comes complete with unlimited exam retakes

Do I receive a certificate?

Upon successful completion of the quiz at the end of the course, you will be instantly awarded a CPD accredited course certificate to download or print at home for free. We also have an option for you to request a hard copy of the certificate sent to your home or work address.

Do you have questions or suggestions?

We are always available 24/7 to provide answers and guidance to you. Visit our Contact Page to see the various means through which you can contact us.

Do you have questions or suggestions?

We are always available 24/7 to provide answers and guidance to you. Visit our Contact Page to see the various means through which you can contact us.

How does the assesment and certification work?

You will be given a multiple-choice exam available at the end of the learning, you will be graded. On a pass mark of 70% or higher a certificate is issued. You may retake the test at your convenience at no additional cost. On completion of the exam, a free certificate is instantly available for you to download or print. A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within three working days to your address. Please note at this time we currently only mail certificates to the United Kingdom.

Please give me an overview of the entire process, from start to finish.

Purchase one or more courses by adding your course(s) to cart, then checkout & pay. We will email you your login information, to nerble you login and learn the courses in our LMS. Upon completion of the course, you will be assessed and issued a certificate, if you passed.

When will I receive my course?

Your course is instantly allocated to you upon completion of your purchase, then an email will be sent to you with your login details.

Who are the courses for?

Our online course has been written at an introductory level 1 for all levels that fit the criteria to take training as part of their role. This includes: Refresher training, Inductions, Awareness, Knowledge enhancement. They are suitable for the following: Health Care workers, Nurses, Doctors, Ambulance services, clinical and non-clinical workers, Social Care Workers including Councils, Carers and Care assistants, Youth workers including activity leaders, passenger transport and volunteers.
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