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Care Certificate Standard Number 14 – Handling Information

Care Certificate Standard Number 14 – Handling Information

This Care Certificate Standard 14 – Information Governance online course will give an overview of the principles of data protection, confidentiality, freedom of information requests, and subject access requests.


Duration: 2 Hour     CPD Points: 2

  • Objectives

    At the end of this course, the learner will be able to:

    • Understand the difference between confidentiality, data protection, Freedom of Information and Subject Access Requests
    • Provide examples of good and poor information governance practices including Caldicott principles and confidentiality.
    • Understand the principles of good record keeping practices, how to keep records secure, and the proper retention and disposal periods for records.
    • Understand the General Data Protection Regulation (GDPR)
    • Describe roles and responsibilities in relation to information governance
  • Course Content

    Unit 1

    • Information Governance – Course Introduction
    • Introduction to Information Governance
    • How Much Do You Know? – Information Governance
    • How Much Do You Know? – Key Concepts
    • Six Caldicott Principles
    • Confidentiality
    • Knowledge Check – Confidentiality
    • General Data Protection Regulation
    • GDPR Requirements
    • GDPR Data Breach Reporting
    • Reporting a Data Breach
    • Keys to Keeping Data Secure
    • Strong Passwords

    Unit 2

    • Records and Notes
    • Patient Notes
    • Destroying Notes 
    • Freedom of Information Requests
    • Knowledge Check – FOI Requests
    • FOI Request Guidelines
    • Subject Access Requests
    • Social Media
    • Social Media Guidelines
  • Certification

    On successful completion of the quiz, you will be awarded a CPD accredited Care Certificate Standard 14 – Handling Information Course free course certificate.


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